AI is great at taking the busy work off your plate. Summarising feedback, spotting patterns, deciding which issues deserve attention, all without adding another item to your to-do list.
But if you work in an organisation, there's often a small catch. Actually, sometimes it's a rather large one. It's called compliance.
When AI Meets the Enterprise
Using AI for personal projects is one thing. Using it with company data is another. Your organisation may have specific rules about which AI providers can be used, what data can be shared, and how that data should be processed. Even if an AI feature promises to save hours of work, it's not much use if using it means stepping outside those rules. Nobody wants a productivity boost that comes with a compliance headache.
MCPs Help. But There's More to the Story.
Approved MCP integrations can help connect AI tools to organisational systems and data. But they don't automatically solve every AI use case inside an application. Consider Encatch's AI Filters. They help you decide which feedback responses should be forwarded to destinations like Jira, GitHub, or Discord and which ones can be ignored.
You want these decisions to happen seamlessly, right where your feedback workflows live. You don't want to build a separate process around them just to accommodate your organisation's AI policies.
So, how do you get the convenience of built-in AI while retaining control over which AI provider you use?
Introducing BYOK — Bring Your Own (AI) Key
With BYOK, you can connect your own AI provider to Encatch using your credentials and use it across Encatch's AI capabilities.
But BYOK isn't just about bringing a key. It's about deciding how AI works within your organisation.
Choose Your Provider. Capability by Capability.
Encatch gives you a dedicated configuration panel where you can select which AI provider powers each supported AI capability. Using one provider for one capability and another for something else? You can configure that, too, when multiple providers are set up. This means you're not locked into a single provider for every AI-powered workflow. You get the flexibility to make choices that fit your organisation's requirements, capabilities, and budget.
What Does BYOK Mean for You?
1. Work with Your Organisation's AI Policies
Choose from supported providers that meet your organisation's requirements. Configure providers for individual AI capabilities to align your setup with internal policies.
2. Keep AI Costs Under Control
Use your own provider accounts and applicable pricing arrangements. With greater control over provider selection and usage, you can manage AI expenditure in line with your organisation's needs.
3. Make Informed Choices About Data Handling
Different organisations have different expectations about how their data is processed. BYOK lets you select providers based on your organisation's requirements and helps align AI usage with its data-handling policies.
4. Keep AI Where the Work Happens
You adopted Encatch to make collecting and acting on feedback easier. You shouldn't have to give up that convenience when your organisation has specific AI requirements. From evaluating feedback with AI Filters to using other AI-powered capabilities, BYOK brings provider choice into your existing Encatch workflows.
Your Key. Your Provider. Your Workflow.
AI should make work simpler, not introduce a new maze of approvals and workarounds. BYOK gives you more control over how AI is used throughout Encatch, from choosing your provider to deciding which capabilities use it.
Bring your own key. Keep your own rules. Let Encatch handle the workflow.