Public Beta is live. 30 days free, no credit card required. Join before pricing locks in.

Self-serve

Start in minutes — upgrade when volume grows.

Pick a plan that matches how you collect feedback today. Move up the path as your channels and team expand.

MonthlyYearlySave ~16% on paid plans

Monthly active users

1KMAU
1K
10K
50K
100K
150K+

Free

Best for: Learn and launch feedback.

Free

No credit card to start · 100 MAU

No add-ons available
Start free trial
  • In-app feedback and survey links
  • 100 responses / month
  • 10 feedback forms
  • 20+ question types including rating, CSAT, NPS, Opnion Scale and more
  • Alerts via Discord, Slack, and more
  • Free AI credits included

Team

Best for: Collect feedback at scale.

$24/ month

Billed annually · 1K MAU

Add-ons available
Start free trial
  • Everything in Free
  • Unlimited feedback forms
  • Unlimited responses
  • Sandbox mode (for testing)
  • Advanced question types including file upload, video/audio recording, Signature and more
  • Higher AI credits included
  • Hide Encatch logo
Most Popular

Growth

Best for: Target the right users and automate insights.

$32/ month

Billed annually · 1K MAU

Add-ons available
Start free trial
  • Everything in Team
  • Event Tracking
  • Behavioral targeting
  • Response throttling
Save $84 / year vs paying monthly on Growth.

Annual plans are paid once per year. Price shown is the effective monthly rate.

Enterprise

Advanced infrastructure and governance for enterprise-scale deployments.

  • Private cloud / your own cloud hosting
  • SSO (OIDC / SAML)
  • SLA support
  • Audit logs
  • Compliance controls
  • Dedicated success manager
  • 1:1 onboarding tour
  • Custom LLM

Add-ons Marketplace

Scale your plan with flexible add-ons

Extend usage limits anytime without changing your plan.

Tracked Events
Page Views
AI Credits

Purchase add-ons from your billing screen — no plan change required.

Need custom limits or deployment?Explore Enterprise plans

Compare

From first feedback to enterprise governance

Full comparison across Free through Enterprise. Search to jump to a feature, or tap dotted labels for definitions.

Usage limits

10
100
100
100
2K

Supported Platforms

Feedback form features

Feedback analytics

Behavior targeting

3
5

Destinations & alerts

Organization & team

1
1
—

Security & access

Up to 3 months

Branding & customization

Support

Support response time
48 hours
1:1 onboarding tour

Deployment

FAQ

Frequently asked questions

More on billing, plan changes, add-ons, and cancellations: Billing FAQ. How MAU, responses, page views, and other limits work: Usage Limits.

Get started today

Start collecting better feedback today

Launch on Free in minutes, or talk to us about Enterprise when you need private cloud, SSO, and governance at scale.

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