One feedback platform, every product you need.
Encatch is a suite of products for collecting, targeting, analyzing, and routing feedback — a Form Engine, In-App Feedback, Segmentation, Real-time Alerts, Experiments, encatch AI, and more, all built on one shared data model.
Features
Collect, target, and act on feedback
Form Engine
Build and run feedback experiences with a flexible, no-code form engine. Drag, drop, and launch in minutes.
Learn moreIn-App Feedback
Display feedback forms directly inside your product. Precision targeting by segment, language, country, and device — with automatic and manual triggers.
Learn moreFeedback Links
Generate shareable links to your feedback forms and collect responses from anyone — no app install, no login required. Perfect for email, support tickets, and social outreach.
Learn moreSegmentation Engine
Near real-time audience qualification built on user traits, live events, device context, and feedback history. The moment a user qualifies, the right form appears — automatically.
Learn moreHybrid Form Engine (SDKs)
Render encatch feedback forms inside your own UI components. Write hooks in your web or mobile app, let AI generate the integration, and use encatch as pure feedback infrastructure — no widget, no style conflicts.
Learn morePrivacy Controls
Administrators have full control over what data encatch captures, how long it is retained, and how it is deleted — at the field level, the user level, or across the entire account.
Learn moreProduct Insights
Turn every response into a pattern your team can act on. Audience reports, question analytics, response drill-downs, drop-off funnels, and AI-scheduled summaries — all in one place.
Learn moreReal time alerts
Route feedback to Slack, Jira, GitLab, Email, or any webhook the moment it arrives. Use AI-powered filters per destination per form to ensure only the signals that matter reach your team.
Learn moreExperiments
Run A/B/N tests on any feedback form. Test different question sets, flows, and wording with fully configurable traffic splits, phased rollout, and admin-defined winning metrics.
Learn morePlatform
Built for scale, security, and your stack
encatch AI
Upload any feedback dataset and chat with it using AI — entirely in your browser. DuckDB runs queries locally, no raw data ever leaves your device. Generate board-ready HTML reports in minutes.
Learn moreSecurity & Compliance
Enterprise-grade security for encatch — sandbox environments, role-based access, IP whitelisting, API key scoping, SSO, data residency, and audit logs.
Learn moreSalesforce Native
Connect encatch feedback to Salesforce — create Cases, Leads, and Contacts via Zapier or n8n. AppExchange SDK and Data Platform segment sync coming soon.
Learn moreFAQ
Encatch products, answered
- What products make up the encatch feedback platform?
- Encatch is made up of a Form Engine, In-App Feedback, Feedback Links, a Segmentation Engine, a Hybrid Forms SDK, Privacy Controls, Product Insights, Real-time Alerts, Experiments, encatch AI, Security & Compliance, and Salesforce Native — covering collection, targeting, analysis, and routing of feedback in one platform.
- Do I need to buy every encatch product separately?
- No. The products share one account, one set of forms, and one data model, so teams typically start with the Form Engine and add Segmentation, Alerts, Insights, or Experiments as needed.
- Can encatch products be used without the standard widget UI?
- Yes. The Hybrid Forms Engine renders encatch forms inside your own UI components via SDK hooks, so you can use encatch as pure feedback infrastructure with no widget and no style conflicts.