Encatch for Platform Engineering & DevEx Teams

Public Beta is live. 30 days free, no credit card required. Join before pricing locks in.

No-code injection

Embed feedback inside any developer tool — without touching a line of code

Works inside Backstage, Grafana, Argo CD, Headlamp, Kubernetes Dashboard, and 30+ more CNCF tools.
No application code changes. No container rebuilds. No deployment required.
Feedback widgets appear inline — contextual to the page the developer is on.
Works across internal portals, dashboards, observability tools, and custom engineering apps.

Works inside any internal platform

30+ CNCF & cloud-native tools supported

Argo CDBackstageGrafanaHeadlampKubernetes DashboardHarborPrometheusJaegerKialiRancherFluxKubeflowTektonLonghornCiliumCrossplaneThanosLokiTempoOpenCostKubeVirtKongDaprArgo Workflows+ your custom app

No code changes. No container rebuilds. Encatch injects feedback experiences directly into existing UIs — without touching application code.

Smart triggers

Ask developers at exactly the right moment

Trigger surveys on page visits, custom events, button clicks, or time elapsed.
Build dynamic or predefined segments by team, role, service ownership, or any IdP attribute.
Set recurrence rules — ask weekly, after every deploy, or only once per user.
Configure follow-up nudges for developers who didn't respond the first time.

Trigger conditions

Ask at the right moment, every time

Page visit

Trigger on specific routes or path patterns

Events & behaviors

Button clicks, form submits, custom events

Time-based

Delay after page load or session duration

Dynamic user segments

Real-time audience matching

Predefined user segments

Saved cohorts by role, team, or plan

Recurrence mode · set follow-up for users who didn't respond

Real-Time Alerts

Route developer signals to the tools your team already uses

Send alerts to Slack, Discord, GitLab, Jira, or any webhook-compatible system.
Set threshold rules: notify when ≥ 3 friction reports arrive within a time window.
Auto-create GitLab issues or Jira tickets from high-priority feedback.
Daily and weekly digests keep the whole platform team aligned without noise.

Real-Time Alerts

Route signals to the tools your team lives in

Active

Slack

🔔 New friction report: Argo CD deploy page · Build Pipeline team · 2 responses in 5 min

Discord

📋 Weekly insight: 18 developer reports · top issue: slow Backstage catalog search

GitLab

🐛 Issue created: Headlamp logs view — pagination broken · tagged feedback

Webhook / Jira

⚡ Auto-ticket: Grafana dashboard timeout · 4 reports · assigned to platform-eng

Encatch AI

Turn hundreds of developer reports into a prioritized improvement list

AI automatically clusters feedback into themes — no manual tagging or spreadsheets.
Correlates friction spikes with recent deployments to surface regressions instantly.
Generates weekly AI summaries ready to share in platform team standups.
All analysis runs on your data in-region — no data sent to third-party AI providers.

Encatch AI · DevEx Insights

Auto-categorized · no tagging required

Top friction themes · last 7 days

Backstage catalog — slow search

41%

Argo CD — deploy status unclear

29%

Grafana — dashboard load time

21%

Headlamp — log pagination

AI recommendation

Backstage catalog search friction increased +17% since the v0.12 migration. 41 developers reported slow results — likely a missing index on the component entity table.

Deployment flexibility

Your cloud when compliance demands it. Ours when speed does.

Choose Encatch Cloud for instant setup and zero infrastructure overhead.
Encatch deploys and runs in your cloud when you need full data sovereignty and compliance.
Both options deliver the same experience — same features, same performance.
SSO, RBAC, and air-gap support when Encatch runs in your cloud.

Deployment options

Choose where Encatch runs

Recommended

Encatch Cloud

Fully managed. Up and running in minutes.

Your Cloud

Encatch deploys and operates in your cloud. Full data sovereignty.

SSO & Role-Based Access

SAML, OIDC, and RBAC out of the box

Audit Trail

Admin actions logged for compliance review

Air-gap support

Encatch deploys in isolated environments

Built for platform engineering

Everything you need to improve DevEx

Encatch integrates directly into the platforms your developers use every day — capturing friction, feature requests, and insights where work actually happens.

30+ platforms, zero code changes

Embed Encatch inside Backstage, Grafana, Argo CD, Headlamp, and any internal web app — without touching a single line of application code.

Smart trigger conditions

Trigger surveys on page visits, custom events, time elapsed, or dynamic user segments. Set recurrence rules and follow-up reminders automatically.

Developer-native segmentation

Segment by team, role, service ownership, or custom attributes from your IdP. Ask the right developers the right questions.

Instant routing to dev tools

Route alerts and reports to Slack, Discord, GitLab issues, Jira tickets, or any webhook — the moment feedback arrives.

AI categorization & insights

Encatch AI automatically clusters feedback into themes. Get a prioritized list of platform improvements without reading raw responses.

Your cloud or ours

Run on Encatch Cloud for instant setup, or have Encatch deploy in your cloud when compliance and data governance require it.

Also explore

Engineering

Surface friction signals and ship with confidence.

Learn more

Documentation platforms

Embed feedback in Fumadocs, Mintlify, Docusaurus, and other docs sites.