Solutions for Platform Engineering

Your developer experience platform is missing experience feedback

Collect developer feedback inside the tools they use, without code changes or container rebuilds.

No code changes requiredWorks across 30+ CNCF toolsYour cloud or ours
Encatch in developer platforms1:34

Built for platform engineering

Everything you need to improve DevEx

Encatch integrates directly into the platforms your developers use every day — capturing friction, feature requests, and insights where work actually happens.

30+ platforms, zero code changes

Embed Encatch inside Backstage, Grafana, Argo CD, Headlamp, and any internal web app — without touching a single line of application code.

Smart trigger conditions

Trigger surveys on page visits, custom events, time elapsed, or dynamic user segments. Set recurrence rules and follow-up reminders automatically.

Developer-native segmentation

Segment by team, role, service ownership, or custom attributes from your IdP. Ask the right developers the right questions.

Instant routing to dev tools

Route alerts and reports to Slack, Discord, GitLab issues, Jira tickets, or any webhook — the moment feedback arrives.

AI categorization & insights

Encatch AI automatically clusters feedback into themes. Get a prioritized list of platform improvements without reading raw responses.

Your cloud or ours

Run on Encatch Cloud for instant setup, or have Encatch deploy in your cloud when compliance and data governance require it.

In the workflow

Meet developers inside their workflow.

Place feedback in the tools developers use, then choose an appropriate moment to ask.

Embed feedback inside any developer tool — without touching a line of code

  • Works inside Backstage, Grafana, Argo CD, Headlamp, Kubernetes Dashboard, and 30+ more CNCF tools.
  • No application code changes. No container rebuilds. No deployment required.
  • Feedback widgets appear inline — contextual to the page the developer is on.
  • Works across internal portals, dashboards, observability tools, and custom engineering apps.

Works inside any internal platform

30+ CNCF & cloud-native tools supported

Argo CDBackstageGrafanaHeadlampKubernetes DashboardHarborPrometheusJaegerKialiRancherFluxKubeflowTektonLonghornCiliumCrossplaneThanosLokiTempoOpenCostKubeVirtKongDaprArgo Workflows+ your custom app

No code changes. No container rebuilds. Encatch injects feedback experiences directly into existing UIs — without touching application code.

Illustrative example

From feedback to action

Make developer feedback part of platform planning.

Bring signals to your team and use recurring themes to guide improvements.

Route developer signals to the tools your team already uses

  • Send alerts to Slack, Discord, GitLab, Jira, or any webhook-compatible system.
  • Set threshold rules: notify when ≥ 3 friction reports arrive within a time window.
  • Auto-create GitLab issues or Jira tickets from high-priority feedback.
  • Daily and weekly digests keep the whole platform team aligned without noise.

Real-Time Alerts

Route signals to the tools your team lives in

Active

Slack

🔔 New friction report: Argo CD deploy page · Build Pipeline team · 2 responses in 5 min

Discord

📋 Weekly insight: 18 developer reports · top issue: slow Backstage catalog search

GitLab

🐛 Issue created: Headlamp logs view — pagination broken · tagged feedback

Webhook / Jira

⚡ Auto-ticket: Grafana dashboard timeout · 4 reports · assigned to platform-eng

Illustrative example

Deployment flexibility

Your cloud when compliance demands it. Ours when speed does.

Encatch Cloud
Choose Encatch Cloud for instant setup and zero infrastructure overhead.
Run in your cloud
Encatch deploys and runs in your cloud when you need full data sovereignty and compliance.
Consistent experience
Both options deliver the same experience — same features, same performance.
Enterprise controls
SSO, RBAC, and air-gap support when Encatch runs in your cloud.

Deployment options

Choose where Encatch runs

Recommended

Encatch Cloud

Fully managed. Up and running in minutes.

Your Cloud

Encatch deploys and operates in your cloud. Full data sovereignty.

SSO & Role-Based Access

SAML, OIDC, and RBAC out of the box

Audit Trail

Admin actions logged for compliance review

Air-gap support

Encatch deploys in isolated environments

Illustrative example

Also explore

Your next step

Collect → Understand → Act.

Start hearing from your developers today. Free trial. No credit card. Embed in any developer tool in minutes, not weeks.

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