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Reports & ExportCharts

Engagement

User engagement metrics and conversion rates for feedback forms

Engagement

The Engagement report provides metrics on how users interact with your feedback forms, including view-to-submission conversion and completion rates.

Key Metrics

  • Conversion rate — Percentage of views that result in a submission
  • Completion rate — Percentage of started forms that are fully completed
  • Drop-off points — Where users abandon forms before submitting

Use Cases

  • Identify forms with low conversion and optimize them
  • Understand user behavior and friction points
  • Compare engagement across different forms or segments
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