Use case · Feature Request Management

Build what users actually need

Collect feature requests, prioritize them by customer impact, and send them to engineering with context.

Votes weighted by ARROne-click to Jira / LinearGDPR ready
Feature Requests247 open
84

Bulk export to CSV with filters

Enterprise

Planned
61

Slack integration for report notifications

Team

In Review
47

Custom branding on feedback widget

All plans

Backlog

AI insight: 3 top requests this week mention CSV export — all from Enterprise accounts.

How it works

Capture requests. Keep their context.

Requests collected with context, not just a text field

  • Embed a request form inside your product — users submit without leaving the page.
  • Custom fields capture the 'why': use case, team size, urgency, and business impact.
  • Every request is auto-tagged with the user's plan, account, page, and session data.
  • Shareable feedback links mean external users, churned accounts, and sales prospects can submit too.

Collection · Multi-channel

In-app, link, SDK, or embedded form

In-app request form

Feature title

CSV export with custom date ranges

Why is this important?

Our finance team needs this for quarterly reporting...

ReportingEnterpriseFinance

Auto-attached with every request

User plan · Enterprise

Account · Acme Corp

Page · /reports

Tenure · 18 months

From feedback to action

Turn requests into product direction.

From voted request to filed issue in one click

  • Push any request to Jira, Linear, or GitHub Issues with a single click — including the vote count and affected accounts.
  • Status changes in your issue tracker sync back to Encatch automatically — Backlog → Planned → Shipped.
  • When a feature ships, Encatch can notify every user who requested it — closing the loop automatically.
  • Link multiple requests to a single issue when they share the same root need.

Engineering handoff · One click

Push to Jira, Linear, or GitHub Issues

Encatch Feature Request

Bulk CSV export with custom date ranges

84 votes$180K ARR · 12 Enterprise accounts
Push to Linear

Linear Issue · ENG-481 created

Bulk CSV export with custom date ranges

84 upvotes · 12 Enterprise accounts · $180K ARR

Status sync · automatic

BacklogPlanned
PlannedIn Progress
ShippedClosed · users notified

Feature Request Management

Every tool to capture, triage, and ship what users want

Encatch centralises feature requests from every channel, helps you prioritise against revenue impact, and closes the loop with engineering — automatically.

Multi-channel collection

Collect feature requests in-app, via shareable link, from your SDK, or embedded in any surface — all flowing to one inbox.

User voting

Users upvote existing requests before submitting duplicates. Your inbox stays clean and signal rises to the top.

Revenue-weighted priority

Sort requests by votes weighted against account ARR. Build what Enterprise wants — not just what's loudest.

Jira / Linear / GitHub sync

Push any request to your issue tracker in one click. Status updates flow back to Encatch automatically.

AI clustering

Encatch AI groups similar requests into themes so you see demand patterns, not a flood of individual items.

Segment by plan

Filter requests by plan, account, page, or custom attribute — so you can build a roadmap your best customers love.

Vote-spike alerts

Get notified in Slack or email the moment a request crosses your vote threshold — never miss a trend.

User identity attached

Every request is linked to a known user with plan, account name, tenure, and custom traits — no anonymous noise.

Follow-up questions

Add a conditional open-text field to any request: ask Enterprise users why they need it before triaging.

A little more detail

Feature requests, answered

How does Encatch prioritize feature requests?

Encatch lets you weight feature request votes by account value (ARR), plan tier, or custom attributes, so the most valuable requests surface first.

Can Encatch push feature requests to Jira or Linear?

Yes. Encatch pushes prioritised feature requests directly to Jira, Linear, or your existing product management tool.

Does Encatch notify users when a feature ships?

Yes. Encatch closes the loop automatically, notifying users who requested a feature once it ships.

Also explore

Feature Request Management · Getting started

Build the roadmap your users voted for

Free trial. No credit card. Collect your first feature requests in under 10 minutes.