How does Encatch prioritize feature requests?

Encatch lets you weight feature request votes by account value (ARR), plan tier, or custom attributes, so the most valuable requests surface first.

Can Encatch push feature requests to Jira or Linear?

Yes. Encatch pushes prioritised feature requests directly to Jira, Linear, or your existing product management tool.

Does Encatch notify users when a feature ships?

Yes. Encatch closes the loop automatically, notifying users who requested a feature once it ships.

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Use case · Feature Request Management

Build what users actually need

Encatch is a feature request management platform. It collects, prioritizes, and tracks feature requests from users in one place, weighted by account value. It collects requests directly inside your product, surfaces the ones that matter most to your best accounts, and hands them to engineering with full context — no spreadsheet juggling required.

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Votes weighted by ARROne-click to Jira / LinearGDPR ready

Feature Requests247 open

Bulk export to CSV with filters

Enterprise

Planned

Slack integration for report notifications

Team

In Review

Custom branding on feedback widget

All plans

Backlog

AI insight: 3 top requests this week mention CSV export — all from Enterprise accounts.

Collection · In-app & multi-channel

Requests collected with context, not just a text field

Embed a request form inside your product — users submit without leaving the page.
Custom fields capture the 'why': use case, team size, urgency, and business impact.
Every request is auto-tagged with the user's plan, account, page, and session data.
Shareable feedback links mean external users, churned accounts, and sales prospects can submit too.

Collection · Multi-channel

In-app, link, SDK, or embedded form

In-app request form

Feature title

CSV export with custom date ranges

Why is this important?

Our finance team needs this for quarterly reporting...

ReportingEnterpriseFinance

Auto-attached with every request

User plan · Enterprise

Account · Acme Corp

Page · /reports

Tenure · 18 months

Prioritisation · Revenue-weighted

See the requests worth building — by ARR, not just votes

Weight vote counts against subscriber ARR — 1 Enterprise vote can outrank 10 Starter votes.
Filter the backlog by segment, plan, region, or any custom attribute.
Sort by vote velocity to catch demand spikes before they show up in churn.
Tag and group requests into themes — then feed those themes directly into sprint planning.

Prioritisation · Weighted by revenue

Votes × account value · sortable

Bulk CSV export

84 votes

$180K ARR

Slack notifications

61 votes

$94K ARR

Custom widget branding

47 votes

$62K ARR

Mobile dark mode

31 votes

$28K ARR

Filter by plan, segment, tag, or account — build the roadmap your enterprise customers actually want

Engineering handoff · Automated

From voted request to filed issue in one click

Push any request to Jira, Linear, or GitHub Issues with a single click — including the vote count and affected accounts.
Status changes in your issue tracker sync back to Encatch automatically — Backlog → Planned → Shipped.
When a feature ships, Encatch can notify every user who requested it — closing the loop automatically.
Link multiple requests to a single issue when they share the same root need.

Engineering handoff · One click

Push to Jira, Linear, or GitHub Issues

Encatch Feature Request

Bulk CSV export with custom date ranges

84 votes$180K ARR · 12 Enterprise accounts

Push to Linear

Linear Issue · ENG-481 created

Bulk CSV export with custom date ranges

84 upvotes · 12 Enterprise accounts · $180K ARR

Status sync · automatic

BacklogPlanned

PlannedIn Progress

ShippedClosed · users notified

Encatch AI · Clustering

See demand patterns, not a flood of individual requests

AI reads every open-text description and groups similar requests into themes without manual tagging.
Weekly AI brief surfaces the clusters with the highest vote velocity and ARR concentration.
AI flags when a new request duplicates an existing open item — keeping your backlog clean.
Request clusters feed directly into AI-generated sprint briefs for product and engineering leads.

Encatch AI · Prioritisation brief

Weekly digest · ready for sprint planning

This week's top request clusters

Export & reporting

127 requests · ↑ 34% vs last week

Hot

Notifications & alerts

84 requests · ↑ 18% vs last week

Mobile experience

53 requests · ↑ 9% vs last week

AI recommendation

"Export & reporting" has the highest concentration of Enterprise votes. Prioritising this in the next sprint addresses ~$320K ARR worth of accounts.

Real-Time Alerts · Vote spikes

Never miss the moment demand spikes

Set thresholds: alert your team when any request crosses 50 votes, or gains 10 votes in an hour.
Route alerts to Slack, email, or webhooks — so product leads hear about it before the next standup.
Daily digest mode keeps the whole team aligned without alert fatigue.
Enterprise-sourced vote spikes can trigger a dedicated escalation channel automatically.

Real-Time Alerts · Vote spikes

Get notified when demand builds fast

🔥 Feature spike: "CSV export" hit 20 new votes in 2 hours

Mostly Enterprise accounts · 3 new comments added

now

📈 "Dark mode" crossed 50 votes threshold

All plans · steady growth since last week

2h ago

📋 Weekly digest: 14 new requests · top cluster: Reporting

See full breakdown →

Mon 9am

Alert when any feature request hits ≥ 50 votes — or spikes 10 votes in 60 minutes

Feature Request Management

Every tool to capture, triage, and ship what users want

Encatch centralises feature requests from every channel, helps you prioritise against revenue impact, and closes the loop with engineering — automatically.

Multi-channel collection

Collect feature requests in-app, via shareable link, from your SDK, or embedded in any surface — all flowing to one inbox.

User voting

Users upvote existing requests before submitting duplicates. Your inbox stays clean and signal rises to the top.

Revenue-weighted priority

Sort requests by votes weighted against account ARR. Build what Enterprise wants — not just what's loudest.

Jira / Linear / GitHub sync

Push any request to your issue tracker in one click. Status updates flow back to Encatch automatically.

AI clustering

Encatch AI groups similar requests into themes so you see demand patterns, not a flood of individual items.

Segment by plan

Filter requests by plan, account, page, or custom attribute — so you can build a roadmap your best customers love.

Vote-spike alerts

Get notified in Slack or email the moment a request crosses your vote threshold — never miss a trend.

User identity attached

Every request is linked to a known user with plan, account name, tenure, and custom traits — no anonymous noise.

Follow-up questions

Add a conditional open-text field to any request: ask Enterprise users why they need it before triaging.

FAQ

Feature requests, answered

How does Encatch prioritize feature requests?: Encatch lets you weight feature request votes by account value (ARR), plan tier, or custom attributes, so the most valuable requests surface first.
Can Encatch push feature requests to Jira or Linear?: Yes. Encatch pushes prioritised feature requests directly to Jira, Linear, or your existing product management tool.
Does Encatch notify users when a feature ships?: Yes. Encatch closes the loop automatically, notifying users who requested a feature once it ships.

Also explore

In-App Feedback Collection

Capture contextual feedback inside your product.

Learn more

Product Discovery

Uncover unmet needs before you write a line of code.

Learn more

Churn & Retention Insights

Identify at-risk users early and understand why they leave.

Learn more

Feature Request Management · Getting started

Build the roadmap your users voted for

Free trial. No credit card. Collect your first feature requests in under 10 minutes.

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