Use case · User Research & Surveys

Research that moves at product speed

Build targeted studies, reach users inside your product, and bring their responses together with AI.

No panel costAI-synthesised findingsGDPR ready
Onboarding Experience StudyLive · 84 responses

84

Responses

71%

Completion

3m 20s

Avg time

Top themes · AI-synthesised

Setup felt too long

44%

Unclear first action

31%

Tutorial was helpful

62%

AI insight: Enterprise users rated the setup 2× faster than Starter — but had more confusion at step 3.

How it works

Reach the right people. Ask better questions.

Build any study in minutes — no researcher required

  • No-code study builder with drag-and-drop question blocks: rating, multiple-choice, open text, NPS, and screeners.
  • Add skip logic to branch the study based on prior answers — keeping it relevant for every participant.
  • Publish to a shareable link, QR code, or trigger directly in-app — no engineering needed.
  • Brand the study to match your product so participants trust the experience.

Study Builder · No-code

Screener → questions → thank-you page

1

Screener

Filter by role, plan, or custom attribute

2

Questions

Rating · multiple choice · open text · NPS

3

Thank-you

Custom message + optional redirect

Skip logic: Only show Q3 if user rated Q1 ≤ 3

form.encatch.com/study/onboarding-q3

From feedback to action

Bring the findings together.

Test your study design before you commit

  • Run two versions of the same study with different question phrasing or flow order.
  • Compare completion rates, response depth, and sentiment across variants.
  • AI recommends the winning variant based on data quality, not just response volume.
  • Use A/B testing to build an internal library of question templates that consistently perform.

Experiments · A/B study designs

Test question phrasing and flow variations

Variant A

"How satisfied are you with onboarding?" (1–5)

42 responses

3.6 / 5

Variant B

"What would you change about onboarding?"

42 responses

62 themes

AI recommendation

Variant B generated richer qualitative data. Open-text responses outperform a 5-point scale for discovery studies with N < 100.

User Research & Surveys

Run research at product speed — no researcher required

Encatch gives any team the tools to recruit participants, build studies, and synthesise findings — without waiting on a research team or external panel.

No-code study builder

Build surveys and interview screeners with a drag-and-drop editor. Rating, multiple-choice, open-text, NPS — all configurable without engineering.

Segmented recruitment

Invite participants from inside your product using the same segmentation rules as your forms — no external panel required.

Shareable study links

Generate a link or QR code to share your study anywhere — email, Slack, support tickets, or social. No SDK needed.

A/B study designs

Run two versions of a study simultaneously. Test question phrasing, flow order, or branching logic to get the richest data.

AI qualitative synthesis

Encatch AI reads every open-text response and returns themes, sentiment scores, representative quotes, and prioritised recommendations.

Screener filters

Gate participation with screener questions. Only users who qualify see the full study — keeping your sample clean and relevant.

Real-time results

Watch responses come in live. Filter results by segment mid-study to catch patterns before the study even closes.

Longitudinal studies

Re-run the same study monthly or quarterly using saved templates. Track how user sentiment changes over product iterations.

Export to PDF / CSV

Export a full study report — themes, quotes, and charts — for stakeholder presentations, in one click.

A little more detail

User research, answered

Do I need a dedicated research team to use Encatch?

No. Encatch lets any PM, designer, or founder recruit participants, build a study, and get AI-synthesised findings without a dedicated research team.

How does Encatch recruit study participants?

Encatch recruits participants directly from inside your product using the same segmentation rules as your feedback forms, or via a shareable link for external participants.

Can Encatch analyze open-text survey responses?

Yes. Encatch AI reads open-text responses, groups them into themes, scores sentiment, and surfaces representative quotes automatically.

Also explore

User Research & Surveys · Getting started

Your first study can be live in 10 minutes

Free trial. No credit card. Build, target, and publish a study — all without leaving Encatch.