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Use case · User Research & Surveys

Research that moves at product speed

Encatch is a user research platform built into your product. It lets any team recruit participants, run targeted surveys and interviews, and get AI-synthesised findings without waiting on a dedicated research team.You don't need a research team to run good research — any PM or designer can recruit participants from inside the product, build a targeted study, and get AI-synthesised findings in hours, not weeks.

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No panel costAI-synthesised findingsGDPR ready
Onboarding Experience StudyLive · 84 responses

84

Responses

71%

Completion

3m 20s

Avg time

Top themes · AI-synthesised

Setup felt too long

44%

Unclear first action

31%

Tutorial was helpful

62%

AI insight: Enterprise users rated the setup 2× faster than Starter — but had more confusion at step 3.

Form Engine · Study builder

Build any study in minutes — no researcher required

  • No-code study builder with drag-and-drop question blocks: rating, multiple-choice, open text, NPS, and screeners.
  • Add skip logic to branch the study based on prior answers — keeping it relevant for every participant.
  • Publish to a shareable link, QR code, or trigger directly in-app — no engineering needed.
  • Brand the study to match your product so participants trust the experience.

Study Builder · No-code

Screener → questions → thank-you page

1

Screener

Filter by role, plan, or custom attribute

2

Questions

Rating · multiple choice · open text · NPS

3

Thank-you

Custom message + optional redirect

Skip logic: Only show Q3 if user rated Q1 ≤ 3

form.encatch.com/study/onboarding-q3

Segmentation · Recruitment

Recruit from inside your product — for free

  • Target participants by plan, behaviour, feature usage, or custom attribute — same rules as your regular forms.
  • Cap responses per user and exclude recent respondents to avoid survey fatigue.
  • Estimate your response pool before launching so you know if you have enough sample.
  • Reach external participants with a shareable link — no external panel or recruitment cost needed.

Recruitment · Segmented targeting

Invite the right participants — no panel needed

Invite participants who…

Used the onboarding flowin last 14 days
PlanStarter or Team
Haven't responded to a surveyin 60 days

1,240

Eligible

400

Invited

~96

Est. complete

In-appEmail inviteFeedback linkQR code

Experiments · A/B study designs

Test your study design before you commit

  • Run two versions of the same study with different question phrasing or flow order.
  • Compare completion rates, response depth, and sentiment across variants.
  • AI recommends the winning variant based on data quality, not just response volume.
  • Use A/B testing to build an internal library of question templates that consistently perform.

Experiments · A/B study designs

Test question phrasing and flow variations

Variant A

"How satisfied are you with onboarding?" (1–5)

42 responses

3.6 / 5

Variant B

"What would you change about onboarding?"

42 responses

62 themes

AI recommendation

Variant B generated richer qualitative data. Open-text responses outperform a 5-point scale for discovery studies with N < 100.

Encatch AI · Qual synthesis

500 responses. 3 priorities. 10 minutes.

  • AI reads every open-text response and groups them into themes — no manual coding required.
  • Sentiment analysis flags whether each theme is friction, a request, or a positive signal.
  • Representative quotes are surfaced for each theme, ready to paste into a stakeholder deck.
  • AI generates a one-page summary you can share with your team before the next planning session.

Encatch AI · Qual synthesis

Themes, sentiment, and quotes — automatically

Setup friction

Negative
18

Value clarity

Mixed
12

Tutorial quality

Positive
25

Top representative quote · Setup friction

"I wasn't sure what I was supposed to do after the first screen. The continue button wasn't obvious."

Team · 2 weeks old · matched 18 similar responses

User Research & Surveys

Run research at product speed — no researcher required

Encatch gives any team the tools to recruit participants, build studies, and synthesise findings — without waiting on a research team or external panel.

No-code study builder

Build surveys and interview screeners with a drag-and-drop editor. Rating, multiple-choice, open-text, NPS — all configurable without engineering.

Segmented recruitment

Invite participants from inside your product using the same segmentation rules as your forms — no external panel required.

Shareable study links

Generate a link or QR code to share your study anywhere — email, Slack, support tickets, or social. No SDK needed.

A/B study designs

Run two versions of a study simultaneously. Test question phrasing, flow order, or branching logic to get the richest data.

AI qualitative synthesis

Encatch AI reads every open-text response and returns themes, sentiment scores, representative quotes, and prioritised recommendations.

Screener filters

Gate participation with screener questions. Only users who qualify see the full study — keeping your sample clean and relevant.

Real-time results

Watch responses come in live. Filter results by segment mid-study to catch patterns before the study even closes.

Longitudinal studies

Re-run the same study monthly or quarterly using saved templates. Track how user sentiment changes over product iterations.

Export to PDF / CSV

Export a full study report — themes, quotes, and charts — for stakeholder presentations, in one click.

FAQ

User research, answered

Do I need a dedicated research team to use Encatch?
No. Encatch lets any PM, designer, or founder recruit participants, build a study, and get AI-synthesised findings without a dedicated research team.
How does Encatch recruit study participants?
Encatch recruits participants directly from inside your product using the same segmentation rules as your feedback forms, or via a shareable link for external participants.
Can Encatch analyze open-text survey responses?
Yes. Encatch AI reads open-text responses, groups them into themes, scores sentiment, and surfaces representative quotes automatically.

Also explore

In-App Feedback Collection

Capture contextual feedback inside your product.

Learn more

Product Discovery

Uncover unmet needs before you write a line of code.

Learn more

NPS / CSAT Tracking

Measure loyalty and satisfaction continuously.

Learn more

User Research & Surveys · Getting started

Your first study can be live in 10 minutes

Free trial. No credit card. Build, target, and publish a study — all without leaving Encatch.

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