Audience Overview
Key metrics, response time distribution, and engagement for feedback forms
Audience Overview
The Audience Overview tab shows high-level metrics and charts for your feedback form. Use it to understand who is viewing and responding to your form over time.
Key Metrics
Summary cards at the top display:
- Responses — Total number of feedback submissions received
- Views — Total number of times the feedback form was viewed
- Response Rate — Percentage of views that resulted in a submission (e.g., 33.33%)
These metrics update based on the selected date range and any applied conditions.
Response Time Distribution
A chart shows how long users take to complete the form, measured in seconds. This helps you identify whether the form is easy to complete or if users are spending unusually long or short amounts of time on it.
Views and Submissions by Time (Daily)
This chart displays the number of views and submissions aggregated daily, helping you track engagement trends over time. Use it to spot peaks, drops, or seasonal patterns in form usage.
Filtering
Use the date range selector (e.g., "Last 7 Days") and the "+ Add Condition" button to filter the data and focus on specific time periods or audience segments.