Delayed Launch

Delayed Launch waits a set amount of time after a user action before showing the form—giving users a moment to settle in before you ask for feedback.

When to use

• Session warm-up — Show the form a few seconds after a user starts a new session.
• Audience entry — Wait after someone enters your target audience before prompting.
• First-time visitors — Delay from the user's very first visit so they can explore first.

Configuration

Launch Survey — Enter a number and choose the unit (e.g. 5 seconds, 2 minutes, 1 day).

After the user... — Pick when the delay starts:

• Started a new session — The timer begins when the user starts a new session.
• Entered target audience — The timer begins when the user matches your targeting rules.
• Was seen for the very first time — The timer begins on the user's first visit.

Tips

• Avoid survey fatigue — A short delay (3–5 seconds) often works better than showing the form immediately on page load. For instant display with no anchor, use Immediate Launch instead.
• Match the flow — Use "Entered target audience" when you want the delay to start only after users qualify for your targeting rules.
• Combine with recurrence — Use Recurrence Settings to avoid showing the form too often to the same user.

Related

• Immediate Launch — Show the form right away when conditions are met
• Recurrence Settings — Control how often the form appears
• On-Page Delay — Add extra delay after page load