Recurrence Settings

Recurrence Settings control how often the form can appear to each user. Set a required Show every interval and, if needed, an optional Stop after duration.

When to use

• Reduce survey fatigue — Show the form at most once per week (or your chosen interval).
• Time-bound campaigns — Use Stop After to stop showing the form after a set period (e.g. 30 days).
• Ongoing feedback — Leave Stop After empty to keep collecting feedback indefinitely at the set interval.
• Post-launch feedback — Show the form every few days for a limited time after a release.

Configuration

Show every — Enter a number greater than 0 and choose Minutes, Hours, Days, Weeks, Months, or Years. The form will not appear to that user again until the interval has passed.

Stop after (optional) — Enter a number and choose a unit to limit how long recurrence continues. Leave both fields empty to keep showing the form indefinitely at the selected interval.

Tips

• Balance frequency and coverage — Shorter intervals reach users more often but can feel intrusive. Longer intervals collect feedback more gradually.
• Combine with Follow-Up Mode — Use Follow-Up Mode to re-engage users who dismissed or partially completed the form, while Recurrence controls the overall cadence.
• Match your product cycle — If users engage weekly, a 7-day interval often works well. For daily users, consider 3–5 days.

Related

• Follow-Up Mode — Re-engage users who haven't completed the form
• Throttling — Limit views and responses globally or per user