Forms & AppearanceQuestion TypesScale
Opinion Scale
Configure a flexible numeric button scale with optional end labels
The Opinion scale element collects a single value from a horizontal row of numbered buttons. The range is more flexible than NPS: you choose whether the scale starts at 0 or 1, and how many steps (points) it has.
When to use
- Agreement, likelihood, or satisfaction when you need a custom range (for example 1–5, 1–7, or 0–10)
- When NPS’s fixed 0–10 wording does not fit your survey
Customization options
When editing an Opinion scale question, you can configure the following properties:
| Option | Description |
|---|---|
| Question Text | The main question shown to the respondent (required). |
| Description | Optional markdown helper text below the question. |
| Error Message | Message shown when validation fails (for example if the question is required). |
| Required field | Respondent must pick a value before continuing. |
| Start value | 0 or 1 — the lowest number on the scale. |
| Steps | Number of points on the scale: 5 through 11. The visible range is start through start + steps − 1 (for example start 0 and 11 steps → 0–10). |
| Minimum / Maximum labels | Optional text at the low and high ends of the scale. |
| Next button label | Label for the continue action (per language when translations are enabled). |
| Show question title | Toggle visibility of the question title. |
| Text alignment | Alignment for title and description. |
| Slug | Stable identifier for integrations or exports. |
| Secondary settings | Validations and visibility rules where supported. |
Viewing responses
Scale responses appear in the Response Summary for your form, alongside other quantitative questions.
For form-wide controls such as numbering and default button labels, see Other Fields Configuration.
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