Element Types Overview

Form elements are the building blocks of your feedback form. Each type serves a specific purpose in collecting user feedback.

In the form builder, Add question groups types the same way as below. Use the sidebar or the links under each group to open the doc for that element.

Scale

• Rating — Star or other icon rating scale
• CSAT (Rating) — Customer satisfaction on a visual rating scale
• NPS — Net Promoter Score (0–10)
• Opinion scale — Flexible numeric button scale (start at 0 or 1, 5–11 steps) with optional end labels

Choice

• Single Choice — Exactly one option from a list
• Multiple Choice — One or more options (“select all that apply”)
• Yes / No — Binary choice with customizable labels
• Consent — Agree / disagree to terms or policy text (markdown), without custom option labels
• Nested Selection — Dependent hierarchical selections (parent and child options)
• Ranking — Order options by preference (drag-and-drop or arrows)
• Picture choice — Image grid with optional multiple selection and “Other”

Matrix

• Rating matrix — Multiple statements rated on one shared scale
• Matrix (single per row) — Grid: one column choice per row
• Matrix (multiple per row) — Grid: multiple column selections allowed per row

Text

• Short Answer — Single-line text
• Long Answer — Multi-line text
• Date — Date (and optional time) with format, separator, and min/max bounds
• Number — Numeric value with optional min/max, decimals, negatives, unit, and pre-fill

Panels

• Welcome screen — Opening screen before the first question
• Thank you screen — Closing screen after submit
• Exit form — Silent end marker (no UI); logic jump target to stop the form
• Message panel — Non-question content between items (markdown, continue action)

For branching between questions, see Logic jumps in the Form Builder docs.

Contact Info

• Email — Validated email with placeholder and optional pre-fill
• Phone Number — Phone with country code, optional country lock, pre-fill
• Website — URL with placeholder and optional pre-fill
• Address — Structured postal address with per-line settings
• Signature — Draw, type, or upload signature with canvas options

Advanced

• File upload — Attachments with type filters, size limit, and optional multiple files
• Video / Audio / Photo — Recorded or uploaded media with optional duration and rich labels
• Scheduler — Google Calendar or Calendly embed with intro and autofill
• Q&A with AI — Knowledge-base-grounded chat with limits and UI copy

Other

• Other Fields Configuration — Display options and button labels across the form

Choose a page from the groups above or from the Form Elements section in the sidebar.